The Margareting Academy
Free resources to help promote and grow your community service.
Not sure where to start? Have a look at the Margareting Model, a guide to working at every stage of the service user journey to help people find their way to the right support.
Access: Can people actually use your service?
Once people have made the choice to get in touch, how easy is it to actually use your service and get the help they need? This stage looks at making sure your door is open and things go smoothly.